Building trust is the crucial first step to making a sale.  Our customer is unlikely to buy from us unless they trust us, particularly for high value products.

Trust is gained over time, it does not happen overnight.  You need to continually demonstrate to your customer that you are reliable and competent.  You need to act with integrity and care about your customer.

In this course, we review trust, what it is and how you can speed up the process of becoming trusted so that you can achieve more with each customer.

The product that you will download will be a Zipped file. You will need to extract the files from there. Please read the READMEFIRST document first as this will tell you everything that you need to know.